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Moyens de paiement
Kundrecensioner
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment stage.
- Verify your order one last time, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original state and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment stage in the "discount code" box, and the discount will be applied automatically!
Are the tips replaceable?
No, the tips are not replaceable.
Can the pens dry out if not properly closed?
Yes, like any acrylic paint, they can dry out. It is important to properly close the cap after each use.
Are they water-resistant once dry?
Yes, once completely dry, the marks are water-resistant on most surfaces.
Do I need to shake the pen before use?
Yes, shake it for a few seconds with the cap closed, then prime the tip on paper to release the paint.
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Moyens de paiement
Have a question?
Write to us using the form below and our team will respond to you as soon as possible!