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Customer reviews
Frequently asked questions
How to order?
Here are the simple steps to follow :
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment stage.
- Verify your order one last time, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original state and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to follow it in real time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment stage in the "discount code" box, and the discount will be applied automatically!
Can it hold cold drinks?
Yes, it retains both heat and coolness of beverages thanks to its insulating properties.
Is it really a natural material?
Yes, each mug is made of genuine mineral, making each piece unique.
Can it be put in the microwave?
Yes, it is suitable for both microwave and dishwasher.
Are the mugs identical?
No, each model is different due to the natural composition of the crystals used.
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