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Customer Reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
What is the size of the hoop?
The wooden hoop measures approximately 20 cm in diameter (7.87 inches), perfect for decorating walls, doors, or shelves.
Is the embroidery already done?
No, this is a DIY embroidery kit, ideal for craft enthusiasts.
Can the pattern be changed easily?
No, each pattern is embroidered on its own fabric. You can simply choose several designs to vary.
How to maintain the embroidery?
Gently dust with a dry cloth. Do not wash with water to preserve the colors and texture.
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A question?
Write to us using the form below and our team will respond to you as soon as possible!